Last updated: [26/07/2026]
1. Introduction
TraianaSoft (“we,” “us,” or “our”) operates the website traianasoft.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable national data protection laws.
By using our Site, you agree to the collection and use of information as described in this policy.
2. Data Controller
The data controller responsible for your personal data is:
Email: [traianasoft@gmail.com]
3. What Personal Data We Collect
We may collect the following categories of personal data:
- Contact form submissions: name, email address, and any message content you provide
- Technical data: IP address, browser type and version, device information, operating system, referral source, pages visited, and time spent on the Site (typically collected automatically via server logs or analytics tools)
- Cookies data: see Section 8 below
We do not knowingly collect sensitive personal data (e.g., health, religion, political opinions) through this Site.
4. How We Collect Your Data
We collect data directly from you when you:
- Fill out our contact form
- Send us an email
- Otherwise voluntarily provide information to us
We also collect data automatically through cookies and similar tracking technologies when you browse the Site (see Section 8).
5. Legal Basis and Purpose of Processing
Under the GDPR, we process your personal data based on the following legal grounds:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Responding to your inquiries via the contact form | Name, email, message | Consent (Art. 6(1)(a)) / Legitimate interest (Art. 6(1)(f)) |
| Improving our Site and services | Technical/usage data | Legitimate interest (Art. 6(1)(f)) |
| Complying with legal obligations | As required | Legal obligation (Art. 6(1)(c)) |
6. Data Sharing and Third Parties
We do not sell your personal data. We may share data with:
- Service providers: hosting providers, email service providers, or analytics tools that process data on our behalf under data processing agreements
- Legal authorities: where required by law, court order, or governmental request
Any third-party processors we use are contractually obligated to protect your data in accordance with GDPR requirements.
If you use tools like Google Analytics, Mailchimp, etc., list them explicitly here along with links to their privacy policies.
7. International Data Transfers
If your hosting/email/analytics providers are outside the EU/EEA, include this section:
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries with an adequacy decision.
8. Cookies
Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.
- Essential cookies: necessary for the Site to function properly
- Analytics cookies: help us understand how visitors use the Site (e.g., Google Analytics)
You can control or disable cookies through your browser settings. Note that disabling cookies may affect Site functionality.
If you use a cookie consent banner/plugin, reference it here, e.g.: “You can manage your cookie preferences at any time via our cookie consent tool.”
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:
- Contact form inquiries: retained for [e.g., 12 months] unless a longer retention period is required by law or an ongoing business relationship
- Technical/analytics data: retained according to the retention settings of the relevant analytics tool
10. Your Rights Under GDPR
As a data subject, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict processing of your data
- Object to processing based on legitimate interest
- Data portability, where applicable
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with your national data protection supervisory authority
To exercise any of these rights, contact us at [privacy@traianasoft.com]. We will respond within one month, as required by GDPR.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
12. Children’s Privacy
Our Site is not directed at individuals under the age of 16, and we do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:
You also have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.